Information for disabled travelers

If you are a disabled traveler, Air France advises that you make your reservation by phone. Unfortunately, internet reservations do not allow us to identify the type of assistance you will need at the airport and once on-board.Air France wants to ensure that, as a disabled person, you enjoy the best possible conditions.

To travel comfortably and safely, please make your reservation at least 48 hours before departure, directly with:

- Saphir (Information and Reservation Assistance for the Disabled)
if you live in metropolitan France or in the DOM:
· by phone: 0820 01 24 24 (€0.12 / min. tax excluded)
· by email:

- your regular Air France reservation office.

Thank you for your comprehension.