Contact our web support

Air France makes every effort to accomodate your request.

Unable to find the information you were looking for on our website?

Our Online Help service is available to answer your questions about:- booking and purchasing tickets online- printing your boarding card- receiving a trip reminder

Online Support desk
Tokyo TEL: 03-5767-4143
Osaka TEL: 06-6341-2661
Please select #4 for the Web support

Opening hours :

8:00 - 19:00 (Mon. - Fri.)
9:00 - 17:30 (Sat. - Sun.)

or non-urgent requests, you can also contact us via e-mail by completing the assistance form.

Notice for Online Booking

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