Air France Information


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As of 1 June 2021, Air France will inform customers traveling on a Light fare (0 free baggage allowance) on a Air France operated flight about the possibility to check in their hand baggage in the departure area when flying from/to or via Paris. (Except for Corporates and bluebiz members, SkyPriority eligible customers, Flying Blue Platinum, Gold and Silver members.)

This free service is offered to customers when Air France expects a flight to have little cabin storage space. We will inform Light fare customers of this option through their check-in email 30 hours before departure and through a notification on their boarding pass. If cabin storage is expected to be limited, we will also explicitly request customers to check in their hand baggage through SMS and/or a push notification in the Air France app, four hours before departure.

With hand baggage checked in, boarding, transferring, and disembarking should be an even smoother experience.



Updated on 06th JUL, 2021

【Operated flights】

・AF275 Tokyo(Narita) departure 10:35 Paris(CDG) arrival 16:15
Until 29OCT 2021 3/7 Tue, Fri, Sun
・AF276 Paris(CDG) departure 13:25 Tokyo(Narita) arrival 08:25 (next day)
Until 30OCT 2021 3/7 Mon, Thu, Sat

・AF293 Tokyo(Haneda) departure 22:55 Paris(CDG) arrival 04:35 (next day)
From 21 JUN 2021 to 07 JUL 2021 3/7 Mon, Thu, Sat
From 08 JUL 2021 to 10 AUG 2021 5/7 Mon, Tue, Thu, Sat, Sun
From 12 AUG 2021 to 30 OCT 2021 3/7 Mon, Thu, Sat

・AF274 Paris(CDG) departure 23:25 Tokyo(Haneda) arrival 18:30 (next day)
From 20 JUN 2021 to 06 JUL 2021 3/7 Wed, Fri, Sun
From 07 JUL 2021 to 09 AUG 2021 5/7 Mon, Wed, Fri, Sat, Sun
From 11 AUG 2021 to 29 OCT 2021 3/7 Wed, Fri, Sun

・AF291 Osaka(Kansai) departure 23:50 Paris(CDG) arrival 05:25(next day)
Until 29OCT 2021 3/7 Tue, Fri, Sun

・AF292 Paris(CDG) departure 23:30 Tokyo(Narita) arrival 18:20 (next day)
Until 30OCT 2021 3/7 Mon, Thu, Sat


On Narita route, currently Boeing 777-300 fleets are operated, equipped with you Air France’s latest cabin in Business as well as La Première(First class).

This latest Business cabin guarantees you comfort and well-being throughout your flight. Your personal space serves as an office, restaurant, entertainment lounge and bedroom. Our Business seat characterizes our vision of travel: A full-flat bed, direct aisle access for each passenger, and multi-purpose area (desk, restaurant table, bed) with full privacy.

In the La Première cabin, enjoy the privacy and comfort of our 4 private suites. In your private suite, you can sleep soundly in comfortable upright seat, which transforms into a bed measuring 2 m / 6.5 ft in length and 77 cm / 30 in in width.

Changes of the check-in counter at the Kansai International Airport

The Kansai International Airport South Wing, currently in operation, will be closed on September 23, 2020 for expansion work and will be replaced by the North Wing. In accordance with this change, the check-in counter for AIR FRANCE flights will be changed as follows.

Air France check-in counter
(Current) Island E -> (New)  Island D (From September 23)

Temporary change of Call Center
operating hours from April 8th, 2020

Operating hours from April 8th, 2020

9:00 - 18:00 (Mon.-Fri.)
9:00 - 17:00 (Sat. - Sun.)

TEL: 03-6634-4983 

We apologize for the inconveniences. Thank you for your understandings.

Temporary opening Narita Travelounge

Due to the closure of our regular Business Class lounge “NARITA PREMIER LOUNGE”, we temporarily offer eligible customer access to the “Narita Travelounge”. This lounge is located in Terminal 1 next to gate 26. Eligible customers can enjoy free coffee and soft drinks and a choice of dessert. Our regular lounge is closed until further notice. We apologize for any inconvenience this may cause and ask for your kind understanding.

Temporary closure of KIX Airside Lounge

From 9th April 2020, Business class lounge " KIX Airside Lounge" at Kansai International Airport is temporarily closed until further notice.

We apologize for any inconvenience this may cause and ask for your kind understanding.

Rename of Haneda Airport International Terminal

As from 14th March at 0:00am, the international terminal at Haneda airport in Tokyo will be renamed Terminal 3. Please make sure to come to Terminal 3 for all Air France operated flights.

Prohibited items in cabin and checked baggage

To ensure the safety, Air France KLM no longer accepts any lithium battery operated self-balancing devices or personal movement devices, such as hoverboards, airboards, oxboards, e-skates, waveboards, u-runners, on board its aircraft. These items are prohibited as both carry-on and checked baggage.

Fees and surcharges

Fuel surcharge

Please see below regarding the fuel surcharge for tickets issued in Japan.

Transfer surcharge

For all Air France air tickets issued in Japan, a transfer surcharge is added to the base fare including a component,
Japan to Amsterdam vice versa , when the itinerary includes a transfer/transfers.
This surcharge is applicable to all Air France air fares departing Japan. The amount is 200 JPY per fare component.
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