Air France Information


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(Until 30th October 2021)

Updated on 13th September, 2021

  • AF275 Tokyo(Narita) departure 10:35 Paris arrival 16:15      3/7 Tue, Fri, Sun
  • AF276 Paris departure 13:25 Tokyo(Narita) arrival 08:25 (next day) 3/7 Mon, Thu, Sat

  • AF293 Tokyo(Haneda) departure 22:55 Paris arrival 04:35 (next day) 3/7 Mon, Thu, Sat
  • AF274 Paris departure 23:25 Tokyo(Haneda) arrival 18:30 (next day) 3/7 Wed, Fri, Sun
  • *AF293 and AF274 will be suspended from 15th September 2021 to 30th October 2021.

  • AF291 Osaka(Kansai) departure 23:50 Paris arrival 05:25(next day) 3/7 Tue, Fri, Sun
  • AF292 Paris departure 23:30 Osaka(Kansai) arrival 18:20 (next day) 3/7 Mon, Thu, Sat

(31October21 – 26March22)

  • AF275 Tokyo(Narita) departure 11:20 Paris arrival 16:05 (Sunday only 11:25/16:10)
    31October21 – 02January22  3/7 Tue, Fri, Sun   
      03January22 – 26March22  4/7 Tue, Fri, Sat, Sun
  • AF276 Paris departure 13:15 Tokyo(Narita) arrival 09:15 (next day)
   31October21 – 02January22  3/7 Mon, Thu, Sat  
     03January22 – 26March22   4/7 Mon, Thu, Fri, Sat

  • AF293 Tokyo(Haneda) departure 13:45 Paris arrival 18:45  3/7 Mon, Thu, Sat
  • AF274 Paris departure 16:00 Tokyo(Haneda) arrival 12:05 (next day)  3/7 Wed, Fri, Sun
*AF293/01st November : Tokyo(Haneda) departure 00:35 (02 NOV) and Paris arrival 05:35(02NOV).AF274/31st October : Paris departure 23:20 - Tokyo(Haneda) arrival19:25 (next day).

  • AF291 Osaka(Kansai) departure 11:45 Paris arrival 16:25  3/7 Wed, Fri, Sun
  • AF292 Paris departure 14:00 Osaka(Kansai) arrival 09:45 (next day)  3/7 Tue, Thu, Sat
*As of 15th October2021. Subject to change. Please be sure to check the entry restrictions of each country before making a reservation.

General rules for seating for children in Business class cabin

Air France flights:

- Aircraft with Best class (Cirrus seats), children under the age of 12 and their companions must sit in the same row across the aisle. Child uses a window seat, and companions can be seated in seats across the aisle. (The seats are arranged diagonally, so that the companion can check the state of the child.)

- On A350-900 and B777-300 (472 seats) aircraft, children (including infants) are only available if they use the seat next to their companion with the seat numbers "E and G" in the central seat block. Car seats or harnesses are only allowed in this location.

KLM flights:

- B787-9 aircraft do not allow children under the age of 12 (including infants) to sit in window seats.


On Narita route, currently Boeing 777-300 fleets are operated, equipped with you Air France’s latest cabin in Business as well as La Première(First class).

This latest Business cabin guarantees you comfort and well-being throughout your flight. Your personal space serves as an office, restaurant, entertainment lounge and bedroom. Our Business seat characterizes our vision of travel: A full-flat bed, direct aisle access for each passenger, and multi-purpose area (desk, restaurant table, bed) with full privacy.

In the La Première cabin, enjoy the privacy and comfort of our 4 private suites. In your private suite, you can sleep soundly in comfortable upright seat, which transforms into a bed measuring 2 m / 6.5 ft in length and 77 cm / 30 in in width.

Changes of the check-in counter at the Kansai International Airport

The Kansai International Airport South Wing, currently in operation, will be closed on September 23, 2020 for expansion work and will be replaced by the North Wing. In accordance with this change, the check-in counter for AIR FRANCE flights will be changed as follows.

Air France check-in counter
(Current) Island E -> (New)  Island D (From September 23)

Temporary change of Call Center
operating hours from April 8th, 2020

Operating hours from April 8th, 2020

9:00 - 18:00 (Mon.-Fri.)
9:00 - 17:00 (Sat. - Sun.)

TEL: 03-6634-4983 

We apologize for the inconveniences. Thank you for your understandings.

Temporary opening Narita Travelounge

Due to the closure of our regular Business Class lounge “NARITA PREMIER LOUNGE”, we temporarily offer eligible customer access to the “Narita Travelounge”. This lounge is located in Terminal 1 next to gate 26. Eligible customers can enjoy free coffee and soft drinks and a choice of dessert. Our regular lounge is closed until further notice. We apologize for any inconvenience this may cause and ask for your kind understanding.

Temporary closure of KIX Airside Lounge

From 9th April 2020, Business class lounge " KIX Airside Lounge" at Kansai International Airport is temporarily closed until further notice.

We apologize for any inconvenience this may cause and ask for your kind understanding.

Rename of Haneda Airport International Terminal

As from 14th March at 0:00am, the international terminal at Haneda airport in Tokyo will be renamed Terminal 3. Please make sure to come to Terminal 3 for all Air France operated flights.

Prohibited items in cabin and checked baggage

To ensure the safety, Air France KLM no longer accepts any lithium battery operated self-balancing devices or personal movement devices, such as hoverboards, airboards, oxboards, e-skates, waveboards, u-runners, on board its aircraft. These items are prohibited as both carry-on and checked baggage.

Fees and surcharges

Fuel surcharge

Please see below regarding the fuel surcharge for tickets issued in Japan.

Transfer surcharge

For all Air France air tickets issued in Japan, a transfer surcharge is added to the base fare including a component,
Japan to Amsterdam vice versa , when the itinerary includes a transfer/transfers.
This surcharge is applicable to all Air France air fares departing Japan. The amount is 200 JPY per fare component.
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