Air France Information

Restrictions on Entry into Japan

Updated on April 21, 2021

All passengers entering Japan are required to submit a COVID-19 test negative certificate with valid format issued within 72 hours prior to departure, together with the Written Pledge. The 14-day self-isolation is also mandatory.

If you do not have a valid inspection certificate, you will be denied boarding by the direction of the Government of Japan.
Valid Certificate format 

The Japanese government has designated some countries and regions as regions affected by COVID-19 variants (including France). Extra measures are in place for entries from those countries. For detailed information, please refer to the website of the Ministry of Foreign Affairs.
If you are arriving from those countries, on entering Japan, you will be required to go through a 3-day quarantine in a location designated by the Quarantine Office. On the 3rd day, if you are tested negative, you can then proceed to the 14-day self-isolation.

For more details, please consult the website of the Ministry of Health, Labour and Welfare (in Japanese).

Mandatory submission of inspection certificate

Effective from entry on or after March 19, 2021, all persons who return to or enter Japan from abroad, regardless of the country or region in which they are staying and nationalities must provide a negative certificate of covid-19 inspection written in Japanese or English that was conducted within 72 hours prior to departure. If you are unable to submit an inspection certificate, you will not be allowed to enter Japan based on the Quarantine Law.  

The valid methods of COVID-19 inspection:

  • Nucleic Acid Amplification Test
    - real time RT-PCR (real time Reverse transcription PCR)
    - LAMP (Loop-mediated Isothermal Amplification)
    - TMA (Transcription Mediated Amplification)
    - TRC (Transcription Reverse-transcription Concerted reaction) 
    - Smart Amp (Smart Amplification process)
    - NEAR (Nicking Enzyme Amplification Reaction)

  • Other
    - Next Generation Sequence
    - Quantitative Antigen Test* (CLEIA)
    *Not a qualitative antigen test.
     
The sample collection method of COVID-19 inspection

Either of the following is valid:
  • Nasopharyngeal Swab
  • Saliva

    ※ Please be aware that a mixture of two samples, "Nasopharyngeal (deep nose) and oropharyngeal swab (throat)“ , is not valid for the Japanese authorities.

Please check Requirements for Certificate of Testing for Entering Japan

※Only test certificates that contain valid samples and testing methods will be considered valid. On the PCR certificate the date of issuance of the certificate and the date and time of the sample collection (within 72 hours before departure) must be indicated.

If you do not have a valid inspection certificate, you will be denied boarding by the direction of the Government of Japan. Customers who enter or return to Japan are requested to be sure to prepare a valid inspection certificate in advance.

The submission of sign the Written Pledge when entering Japan

From January 14, 2021, all Japanese nationals and foreign nationals with status of residence are newly required to pledge to provide the location data to the health centers or other institutions if requested. They are required to sign the Written Pledge when entering Japan. In case of violation, they may be subject to detention under Quarantine Act.

See more information from the Ministry of Foreign Affairs in Japan

MANDATORY E-QUESTIONAIRE BEFORE DEPARTING FOR JAPAN

Customers departing to Japan on/after December 13, 2020 need to fill in an e-questionnaire before departure. Upon arrival in Japan there are limited possibilities to do this. Please make sure you fulfill this e-questionnaire before departure.

Transportation from NRT/KIX airport back home

Upon arrival in Japan, please take into account that it is not allowed to take any form of public transportation (including regular taxi). Usage of own car (airport parking or valet) is allowed or pick-up arrangements (e.g. private hired taxi service) needs to be made in advance. Please refer to below websites:

Airport Transport Service Company operates “dedicated chartered bus for cross-border customers” for people entering Japan from Narita and Haneda airport as from 16th December, 2020.
Reservation is required in advance.
Please see details for booking from the link below.

Airport Limousine Bus: “Dedicated chartered bus for cross-border customers"

FLIGHT INFORMATION

FLIGHT SCHEDULE OF JAPAN-PARIS ROUTE FOR SUMMER 2021* (28MAR-30JUN)

Updated on 14th April, 2021

【Operated flights】

  • AF275 Tokyo(Narita) departure 10:35 Paris(CDG) arrival 16:15 3/7 Tue, Fri, Sun
  • AF276 Paris(CDG) departure 13:25 Tokyo(Narita) arrival 08:25 (next day) 3/7 Mon, Thu, Sat

  • AF293 Tokyo(Haneda) departure 22:55 Paris(CDG) arrival 04:35 (next day) 3/7 Mon, Thu, Sat
  • AF274 Paris(CDG) departure 23:25 Tokyo(Haneda) arrival 18:30 (next day) 3/7 Wed, Fri, Sun
*The Paris-Haneda route is scheduled to resume as from AF274/20JUN and AF293/21JUN.

  • AF 291 Osaka(Kansai) departure 23:50 Paris(CDG) arrival 05:25 (next day) 3/7 Tue, Fri, Sun
  • AF292 Paris(CDG) departure 23:30 Osaka(Kansai) arrival 18:20 (next day) 3/7 Mon, Thu, Sat

Schedules are subject to change without notice.
Please check the latest flight schedule here.

CHANGES TO CONDITIONS OF ENTRY INTO FRANCE

Update : March 30, 2021

In the decree announced by the French government on March 12th 2021, all nationals traveling from/to Australia, South Korea, Israel, Japan, New Zealand, the United Kingdom and Singapore will not be required to justify their need for travel. The standard health requirements at border control must be respected.

Before making travel plans, we advise you to look up the TravelDoc website for restrictions and required documents.
For the latest update on government policy, please refer to the website of the French Government.

Covid-19: Measures and Information

Rebooking policy, sanitary and health measures and our commitment… Please see detailed information from the page below.

COVID-19 Testing at Paris Airports

As of 9 November 2020, passengers departing from Paris-ORY and Paris-CDG can perform an antigenic or RT-PCR test in one of the Cerballiance laboratories in town or at the airport screening centres. At the airport, passengers will get the result within 48 hours after an RT-PCR test is taken and within one to two hours for an antigenic test. To be tested, passengers must have a ticket and must make an appointment through doctolib . It is your responsibility to meet the entry requirements and to bring the correct travel documents with you, including a Covid-19 test if your destination requires it. To check the requirements of the country of arrival, you can consult the websites Traveldoc, Paris.Aéroport.fr and France gouvernement.

LATEST CABIN ON NRT-CDG ROUTE

On Narita route, currently Boeing 777-300 fleets are operated, equipped with you Air France’s latest cabin in Business as well as La Première(First class).

This latest Business cabin guarantees you comfort and well-being throughout your flight. Your personal space serves as an office, restaurant, entertainment lounge and bedroom. Our Business seat characterizes our vision of travel: A full-flat bed, direct aisle access for each passenger, and multi-purpose area (desk, restaurant table, bed) with full privacy.

In the La Première cabin, enjoy the privacy and comfort of our 4 private suites. In your private suite, you can sleep soundly in comfortable upright seat, which transforms into a bed measuring 2 m / 6.5 ft in length and 77 cm / 30 in in width.

Changes of the check-in counter at the Kansai International Airport

The Kansai International Airport South Wing, currently in operation, will be closed on September 23, 2020 for expansion work and will be replaced by the North Wing. In accordance with this change, the check-in counter for AIR FRANCE flights will be changed as follows.

Air France check-in counter
(Current) Island E -> (New)  Island D (From September 23)

Covid-19 test prior to departure to Japan

One of the requirements for re-entry is having a negative Covid-19 test certificate issued within 72-hrs prior to departure to Japan. In order to help you carry out a Covid-19 test, Air France has set up partnerships with the Synlab and BioGroup laboratories. Please refer for more information on below website:

Temporary change of Call Center
operating hours from April 8th, 2020

Operating hours from April 8th, 2020

9:00 - 18:00 (Mon.-Fri.)
9:00 - 17:00 (Sat. - Sun.)

TEL: 03-6634-4983 

We apologize for the inconveniences. Thank you for your understandings.

Temporary opening Narita Travelounge

Due to the closure of our regular Business Class lounge “NARITA PREMIER LOUNGE”, we temporarily offer eligible customer from the 4th of September access to the “Narita Travelounge”. This lounge is located in Terminal 1 next to gate 26. Eligible customers can enjoy one free choice of alcohol or a dessert. Our regular lounge is closed until further notice. We apologize for any inconvenience this may cause and ask for your kind understanding.

Temporary closure of KIX Airside Lounge

From 9th April 2020, Business class lounge " KIX Airside Lounge" at Kansai International Airport is temporarily closed until further notice.

We apologize for any inconvenience this may cause and ask for your kind understanding.

Rename of Haneda Airport International Terminal

As from 14th March at 0:00am, the international terminal at Haneda airport in Tokyo will be renamed Terminal 3. Please make sure to come to Terminal 3 for all Air France operated flights.

Prohibited items in cabin and checked baggage

To ensure the safety, Air France KLM no longer accepts any lithium battery operated self-balancing devices or personal movement devices, such as hoverboards, airboards, oxboards, e-skates, waveboards, u-runners, on board its aircraft. These items are prohibited as both carry-on and checked baggage.

APIS FROM/TO FRANCE AS OF 10 APRIL, 2015

French administration has recently advised that the APIS programme, dedicated to collecting mandatory passenger data, will be implemented for travel to/from France as of 10 Apr ‘15.
This will apply on AF operating flights between France and destinations outside Europe (from/to). French Overseas Territories and Departments (DOM/TOM) outside of Europe are therefore included in scope. (National ID card could replace the passport on some trips between France metropolitan and DOM/TOM).  

Required individual data is: Name, First name, Gender, Birth date, Citizenship, Passport number, Passport expiration date, Passport country of issuance.

Fees and surcharges

Fuel surcharge

Please see below regarding the fuel surcharge for tickets issued in Japan.

Transfer surcharge

For all Air France air tickets issued in Japan, a transfer surcharge is added to the base fare including a component,
Japan to Amsterdam vice versa , when the itinerary includes a transfer/transfers.
This surcharge is applicable to all Air France air fares departing Japan. The amount is 200 JPY per fare component.
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