Purchase a ticket

Which payment methods are accepted on the Air France website?

Several different payment methods may be used on our website. The payment methods available to you may vary depending on the amount of time before your trip and whether you use the website or mobile app.

Secure and confidential payment

When you submit a payment on our website, your payment data is encrypted and transmitted via a secure connection. We use the highest online encryption standards for all data transmitted online (SSL V3).
Some transactions are processed through our partner Global Collect. Your payment data is transmitted to Global Collect via a secure connection and for the sole purpose of processing your requested payment. Your data is never communicated to third parties or used for commercial purposes.

Payment methods

Debit and credit cards

We accept American Express, Diners Club, JCB, Mastercard, Visa and UATP/AirPlus. Electronic debit cards (e-cartes bleues) are not accepted.
Please note that bank fees may apply in some countries.

For VISA, Mastercard, or Maestro payments, your bank may use an additional security system called 3D Secure.

Bank transfer

You can pay by bank transfer if you book your trip at least 16 days before your departure date. Your bank may apply a bank transfer fee. Please contact your bank for more information concerning the amount of this fee.
Depending on your country, payments made by bank transfer may be processed by our partner Global Collect or by Air France directly.

Payment instructions
During the reservation process, we provide the bank information needed to process your bank transfer, including the IBAN and BIC codes for the receiving bank account.
You must proceed with payment within 3 days of booking your trip so we receive your payment in time to guarantee your reservation. To request a bank transfer, you must do the following:
  • Use your bank's online banking service (if your bank offers online bank transfers)
  • Complete a bank transfer request form at your bank
Depending on your country, please indicate the reference number (12-digit code located on the payment confirmation page and in the confirmation e-mail) or the reservation number in the payment instructions. This information helps us link the payment to your reservation.

As soon as we receive your full payment, we will send you an e-mail containing your e-ticket.

Voucher

You can pay online for all or part of your reservation using a voucher.

Payment instructions
When paying for your reservation, enter your voucher number in the dedicated field. You may use a 2nd voucher, with a maximum of 2 vouchers per passenger and 3 vouchers per reservation file. Next, validate each voucher by clicking the “Add” button. If the amount of the voucher is greater than the ticket price, a new voucher will be issued for the remaining balance.

Please note:
  • Vouchers are non-transferrable and must be issued in the same name as the name indicated in the reservation.
  • Each passenger may use up to 2 vouchers per reservation within a limit of 3 vouchers per reservation file.
  • Vouchers may be used to pay for flight options in the “Your Reservations” area, after purchasing a ticket.
  • Vouchers issued by KLM are accepted.
  • Vouchers issued in any currency are accepted.

Konbini

You can pay in cash using your local Konbini network.

Konbini enables you to pay for your ticket in cash at a Konbini location (or convenience store), ATM or Japan Post Bank. Processing fees apply. You can pay by Konbini if you book your trip at least 16 days before your departure date.

Payment instructions
During the reservation process, please provide all required information first. You will then see a confirmation page containing instructions on how to finalize your payment and a link to the Konbini form. You must print this form, as it contains the references needed to process your payment.
Once your payment is confirmed, we will send you an e-mail containing your e-ticket.

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